© 2017 by MBSpaS

Tel: 818-433-6187  Email: info@mbspas.com

15928 Ventura Blvd., Unit 103, Encino, CA 91436

Our Cancellation POLICY:

NO SAME DAY CANCELLATION. 


At MBSpaS whether you are a regular or a new client we have reserved your appointment especially for you on a "first appointment first serve" basis. Please understand that when you forget or cancel your appointment without giving enough notice, we miss the opportunity to fill that appointment time and clients on our waiting list miss the opportunity to receive services they need. If you find that you must cancel, please do so at least 24 hours prior to your scheduled time. If you have scheduled a Group or Parties, appropriate cancellation time will be given at the time of your booking.

VISA, MasterCard, Discover or American Express account numbers will be taken for all appointments. In the event that we do not receive the required notice for adjustments and cancellations, your account will be charged in full.

Late Arrivals: 
We could take you in up to 15 minutes of late arrival. Please take note that most of our services are rendered for 1 hour, if you show up late for your appointment the services may be altered to fit the remaining time.

NOTE: We advise new clients to come in 10 minutes earlier to fill out a new client form and service waiver. This information will be added to your file and will be confidential..